Eliminate Chaos and Streamline IT Operations with ServiceNow HAM
Discover how we helped our client improve data accuracy by 98% and cut redundant hardware costs by 60%.
Our client, a global leader in rail technology, faced significant challenges managing their 25,000+ hardware assets. The lack of a centralized repository was their main concern, as it led to inefficient tracking of critical asset details such as location, cost, and status. This led to costly errors, ineffective onboarding/offboarding, and increased security risks.
Our team implemented a robust Hardware Asset Management (HAM) solution using ServiceNow, aligning it with ITIL best practices to establish full lifecycle control of hardware assets.
In this case study, you will discover how we:
- Increased data accuracy by 98%
- Reduced redundant hardware costs by 60%
- Enabled seamless onboarding and offboarding workflows
- Created a global asset repository for real-time visibility
- Ensured compliance with a secure asset disposal process
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See how V-Soft Consulting can help you achieve similar results by gaining complete control over your IT hardware environment.
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